Customer Experience at Sustainabuild

At Sustainabuild, we redefine the homebuilding experience by offering a streamlined, full-service approach that puts the customer first. From land acquisition to keys in hand, we handle every stage of the process — so you don’t have to worry about delays, miscommunication, or surprises.

Trees to Keys the Sustainabuild Way

What’s in it for You?

All-In-One Solution

We have numerous development locations on PEI, help design your ideal home, develop your lot and foundation, manufacture innovative construction panels in our facility, assemble and build on-site, and provide finishing services and rigorous quality assurance measures to ensure your new house feels like home. This full cycle control ensures unmatched quality and efficiency throughout your entire homebuilding journey.

Controlled Scheduling & Speed

Our panelized building systems and in-house design & construction team drastically reduce build time. Because all scopes of work are handled internally, we avoid subcontractor delays and stay on schedule — delivering your home faster and with greater predictability than traditional builders.

Financing & Support Options

Whether you're a first-time buyer or looking for a future investment, we meet you where you are — with options for:

  • Mortgages
  • Insurance
  • Flexible financing (regardless of credit rating)
  • Future infrastructure upgrades

World-Class Showroom Experience

Our showroom is designed to immerse you in the homebuilding journey:

  • Tour a full mock-up home featuring a garage, washroom, laundry, kitchen, open-concept living room, master bedroom with ensuite bathroom, walk-in closet, and veranda
  • Explore and customize finishes — siding, roofing, windows, doors, cabinetry, flooring, fixtures, colors, textures and more — all in one place
  • Review your actual home in 3D, so you can visualize every room, layout, and material selection before we build

Multiple Designs, Personalized to You

We offer a range of modern home designs and work closely with you to select or adapt the layout that best fits your lifestyle, needs, and preferences. Whether it’s optimizing for space, accessibility, or future expansion — we’ll make sure it’s your ideal home.

Land in Prime Locations

As a large landholder, Sustainabuild provides access to building lots in desirable communities across PEI — giving you both flexibility and choice when deciding where to build.

Innovation Meets Quality

Our homes are built using modern innovative off-site construction techniques, panelized systems, and energy-efficient practices. The result? Faster builds, lower waste, and higher overall home performance.

What’s in it for You?

At Sustainabuild, quality doesn’t stop at possession. We’re committed to long-term performance and peace of mind:

Complete Home System Documentation

Every customer receives a detailed package including specifications, warranties, system manuals, and operational guidance for all components of the home — HVAC, plumbing, electrical, envelope, and more.

Quality Assurance Program

We implement a structured follow-up and inspection process after handover, ensuring your home is:

  • Performing to design expectations
  • Meeting energy-efficiency targets
  • Operating as intended
  • Backed by responsive support for any post-occupancy questions or needs

Built to Last

Our construction and finish standards are held to the highest level, with every home undergoing internal inspections and third-party reviews before delivery — because your trust is built on our performance.